Genoa Cristoforo Colombo Airport (GOA)
Facilities and Services
Genoa Cristoforo Colombo Airport (GOA) is a busy airport that deals with the influx of one million yearly passengers with ease. The modern terminal is well designed and it has excellent passenger facilities spread across the terminal's four floors.
There are cash machines throughout the terminal as well as a bank, a bureau de change booth and postal services.
A lost baggage service is also available at Genoa Airport and shops and restaurants can be found in Arrivals, Departures and other public areas.
Airport Information Desks
Tel: +43 66 28 580/201
There are information desks located throughout the terminal, where helpful staff can assist with baggage, lost property, tourist information and transportation timetables. Some useful numbers include:
Airport Main Switchboard - +39 010 601 5461
Airport Information Desk - +39 106 0151
Lost Baggage - +39 106 015 407
VIP Lounge - +39 106 015 380
Passenger Customs - +39 106 015 257
Immigration Police - +39 10 659 671
Post Office - +39 106 513 491
Parking and Information - +39 106 015 273
Shops, Duty-Free and Retail Outlets
There are some quality shopping options at Genoa Airport including Giglio Bagnara, a boutique offering a range of Italian and international fashion brands, and the Genova Shop, with its newspapers, books, tobacco and Liguria souvenirs. There is also an airside duty-free outlet.
Bars, Cafés and Restaurants
Genoa Airport offers bars and restaurants, which are mainly located in Departures. There is a bar and a pizzeria situated next to the gift shop in Departures, a self-service restaurant overlooking the runway on the second floor and a bar in Arrivals.
Currency Exchange, Communications and Banking Facilities
Money facilities at the airport include a bank, a bureau de change and cash machines, while postal facilities are also available at Genoa Airport. Public telephones are located throughout the terminal on all three passenger levels and Internet access is available in the Sala Genova lounge on the first floor.
Business and Conference Facilities
The Sala Genova lounge is an executive lounge on the first floor in Departures that has basic business facilities and a snack bar and newspapers. Full business and conference facilities can be found at the Sheraton Hotel Genoa, which is onsite at the airport grounds; one of the Sheraton's conference halls is big enough to hold 1,000 delegates.
Facilities for disabled passengers at Genoa Airport are very good, with pavement ramps where necessary, specially equipped toilets and adapted telephones as well as easy to operate elevators and assistance from porter staff on request.